AwaPlayPrivacy Policy
Last updated: 13 October 2026
AwaPlay ("AwaPlay", "we", "us") runs a games service that you use through WhatsApp and the website awaplay.app. This policy explains what information we collect, why, who we share it with and the choices you have. AwaPlay is based in Nigeria, and we handle personal data in line with the Nigeria Data Protection Act 2023 and, where they apply to you, other data protection laws such as the GDPR.
1. Information we collect
| What | Details |
|---|---|
| WhatsApp identity | Your WhatsApp phone number and WhatsApp profile name, received when you message our WhatsApp number. We store the phone number encrypted, plus a one-way hash used to recognise you. We do not show your number to other players. |
| Profile | The display name and username you choose, your avatar (built from our avatar parts, or a photo you upload), your preferred language and country. |
| Messages with our bot | The messages and button taps you send to the AwaPlay WhatsApp number, and when you last messaged us, so the bot can reply and avoid sending you unnecessary messages. Whether you have opted out of WhatsApp messages (reply STOP). |
| Gameplay | Games you start or join, moves, results, ratings, invites and friends, rematches, and in-game sessions with other players. |
| Feedback | Star ratings and comments you choose to give after a game. |
| Wallet and purchases | Coin balances and transaction history. If you buy coins or items, payment is processed by Paystack; we receive confirmation of the payment but not your full card details. |
| Device and usage | Browser type, device type, pages and features used, approximate location from IP address, and how you arrived (for example, which ad or link you tapped). |
| Third-party games | If you use "Sign in with AwaPlay" in a game made by another developer, we record that you authorised that game and what you agreed to share. |
2. How we use information
- To run the service: sign you in from WhatsApp, start and run games, match you with opponents, and tell you when it is your turn.
- To send WhatsApp messages you asked for or expect, such as game links, turn reminders and invites from friends. You can stop these at any time by replying STOP.
- To keep the service fair and safe, prevent abuse and fraud, and fix problems.
- To understand how AwaPlay is used and improve games, using analytics and the feedback you give.
- To measure our advertising, so we know which campaigns bring new players.
- To process purchases and keep wallet records.
- To comply with the law.
Our legal bases are: performing our agreement with you (running the games you choose), our legitimate interests (security, improving the service, measuring ads), your consent (where required, for example for optional analytics or marketing), and legal obligations.
3. Who we share information with
- Other players see your display name, username, avatar, online status and game activity in games you play together. They do not see your phone number.
- Meta Platforms (WhatsApp) and our WhatsApp Business solution provider (Kapso) deliver messages between you and our WhatsApp number, under the WhatsApp Business terms.
- Service providers who process data for us: cloud hosting (Vercel and our server and database hosts), media storage (Cloudinary), product analytics (PostHog), advertising measurement (TikTok Pixel) and payments (Paystack).
- Developers of third-party games, only the information you agree to share when you choose "Sign in with AwaPlay".
- Authorities, when required by law or to protect the rights and safety of our users and the public.
We do not sell your personal information.
4. International transfers
Some of our providers process data outside Nigeria, for example in the European Union and the United States. Where this happens we rely on appropriate safeguards required by law.
5. How long we keep information
We keep your account information while your account is active. Game history is kept so you can see past games and so ratings stay accurate. If you ask us to delete your data, we delete or anonymise it within 30 days, except records we must keep by law (for example, payment records), which we keep only as long as required.
6. Your rights and choices
- Stop WhatsApp messages: reply STOP to the AwaPlay WhatsApp number. Reply START to turn them back on.
- Access, correction, deletion, objection and portability: email hello@awaplay.app. See how to delete your data.
- Withdraw consent at any time, without affecting earlier processing.
- Complain to the Nigeria Data Protection Commission (NDPC) or your local data protection authority.
7. Children
AwaPlay is not directed to children under 13, and you must be old enough to use WhatsApp in your country to use AwaPlay. If you believe a child has given us personal data, contact us and we will delete it.
8. Security
We encrypt phone numbers at rest, use encrypted connections (HTTPS), and limit access to personal data to people who need it. No system is perfectly secure, so please contact us if you notice anything wrong.
9. Changes
We may update this policy. If the changes are significant we will tell you on the website or by WhatsApp. The date at the top shows when it last changed.
10. Contact
AwaPlay, Nigeria · hello@awaplay.app · WhatsApp +234 707 653 3951